Home :: Booking and cancellation   Monday, September 06, 2010 4:52:16 PM
 


 
 
How to book:

  • Phone 418-520-RAFT (7238) to book you place immediately.

  • 30$ deposit is required at booking time.

  • Method of payment : Cash, Debit card, Master Card & Visa

  • What you need to bring ? A towel, a swimsuit or short & wool clothing during cold weather (to wear under the company's anorak)


When you book your excursion more than 14 days ahead of time, you will receive a 10% discount on the total cost before taxes. It cannot be combined to any other promotion.

Rain or shine we go down the river! You will end up all wet at the end of the day anyway! No refund will be issued for weather conditions. The gear we provide will ensure your safety and comfort for the outing. Thank you for your understanding.


Cancellation policy:

We understand that plans may change and we will do everything in our power to accommodate you.

General rule:
    1 to 9 people:
    • A full refund will be issued if you cancel 48 hrs or more in advance. Otherwise no refund will be issued

    10 people and more :
    • o A full refund will be issued if you cancel 7 days or more in advance. Otherwise no refund will be issued.


    • You may change your booking date up to 48 hrs before the scheduled run.

    Private or corporate group :
    • As specified in the contract.